We value our relationship with all of our customers and we are committed to respecting your privacy and meeting our privacy obligations.By providing us with your personal information or using our services, you agree to this Policy. If you give us information about anyone else, then that person must have agreed to you giving us their information. There may be times when we need to change this Policy. When we do so, we'll tell you about any changes. This may be by posting an updated policy on our website or sending you an email. Any changes will take effect from when we publish the updated Policy, so please check our Policy and our website from time to time.
This Policy is subject to and should be read in conjunction with any other terms and conditions you agree to when using or signing up to any of our services or promotions.
When we refer to "we", "our", "us" in the Policy, we mean My Food Bag Limited.
Personal information is defined in the New Zealand Privacy Act. It means information about an identifiable individual and refers to any information which may be able to identify you, like your name, date of birth, phone numbers, customer number, audio recordings of you, your IP address, email or other contact addresses.
The personal information we may collect includes your:
When you visit or use our website or app, we collect information, including the IP address of your machine or device), the operating system and the browser your machine or device uses, the date and time you are visiting and the pages you view.
Information regarding your usage of our website is collected to help us offer the services you need each time you visit and to improve our services generally. We may also use this information to improve our advertising and marketing of related products and services.
We collect personal information directly from you, when you:
We may collect personal information from other sources, if it’s relevant to a particular promotion, programme or service, such as Meta competitions.
We are careful about collecting your information from other sources and ensure we comply with the Privacy Act 2020.
We may use your personal information:
By providing your email address or mobile phone number, you consent to us sending you information connected with the above purposes via email or text message.
If you use our app, then you consent to receiving notifications from us even when the app is not running. You can opt out of notifications from the app by configuring your preferences in the app's settings or your mobile's settings.
You can opt out of receiving marketing and promotional messages at any time, by doing one of the following:
You can ask to access your personal information, or correct it, at any time by contacting us using the details below. Before we provide you with access to your information, we may require some proof of identity. Please see details at the end of this Policy.
You can also update your personal information, and change your preferences, on our website www.myfoodbag.co.nz by signing into your account.
Your personal information is collected and stored by us. We will take reasonable steps to protect personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction. When your personal information is held by us, it can only be accessed by our authorised staff or representatives when required for the purposes set out in this Policy. Access is subject to strict log in requirements, and we have systems in place to prevent unauthorised access.
Some of our data is stored outside of New Zealand. When we store or send data overseas, we will ensure that adequate systems are in place to protect your information as required under the Privacy Act.
We will hold your information for as long as it is required for the purposes outlined above.
Under the Privacy Act, you have the right to request to obtain, or have corrected, any personal information we hold about you where that information may be readily accessed and retrieved. If you want to make such a request, please contact us at [email protected]. For further information, please see the Privacy Commissioner's website at https://www.privacy.org.nz/.
We’re committed to protecting your privacy, and making sure you’re comfortable with the way we handle your personal information. You can contact us at any time by emailing us at [email protected].