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We are committed to giving all Kiwis the opportunity to have their dinners, done better

We recognise the difficulty for households with different allergies and intolerances in choosing safe and suitable food that meets their needs, and how important it is that they can be confident in their choices.

Our packing process

All our bags are packed in the same environment; however, most ingredients are in their final, sealed packaging, and there are strict processes in place to manage allergens and minimise cross contamination.

For our Gluten Free Bag, we have additional controls in place with our suppliers, and at our packing sites, to ensure there is no cross contamination and we uphold our Gluten Free claim.

Providing greater allergen detail in our recipes

To make choosing recipes to meet individual dietary needs easier, we have introduced a greater detail of allergen information on our website. Every recipe and each ingredient will have a ‘Contains’ statement for the following allergens:

  • Egg
  • Peanuts
  • Milk
  • Soy
  • Sesame
  • Lupin
  • Gluten (wheat, barley, oats, rye)
  • Wheat
  • Fish, Crustacea, Molluscs
  • Sulphites
  • Individual tree nuts (including almonds, brazil nuts, cashews, hazelnuts, macadamias, pecans, pine nuts, pistachios, walnuts)


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Pantry Staples

Remember anything with this symbol ^ is a Pantry Staple that you provide, so you can easily swap these to a more suitable option for your individual dietary needs. See a few ideas below to get you started!
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Frequently asked questions

Do you offer gluten free, dairy free or nut free meals?

Our My Gluten Free Bag is the perfect solution for those following a gluten-free diet and suitable for anyone with gluten intolerance, wheat intolerance or coeliac disease. We do not offer certified nut free or dairy free meals. However, we do clearly provide the allergens present in each recipe and every ingredient so that you're able to choose recipes and make substitutes as needed. In saying this, we always recommend referring to all product labels for the most up to date allergen information.

What does 'may contain traces’ mean?

Some food labels use ‘may contain traces’, 'may contain', or 'may be present' statements to indicate the possible unintended presence of allergens occurring during food manufacture, such as 'may contain milk'. This means that the manufacturer cannot be absolutely sure that the food hasn't come into contact with small amounts of the allergen during production, for example where a food item has been processed in a factory containing the allergen. You’ll find a ‘may contain traces’ statement on all of our recipes and on the label of some of the ingredients we provide. This is based on information provided by our suppliers, addressing possible cross-contamination risks to empower you to make informed choices, aligned with your individual dietary needs.

Do you offer vegetarian or vegan meals?

Our chefs create an amazing variety of delicious plant-based meals to cater to vegan, vegetarian and flexitarian foodies so you can make plants the centre of your plate. My Food Bag offers 8 different vegetarian and vegan recipes each week. Fresh Start and Bargain box also offer a selection of vegetarian and vegan meals each week.

Looking for gluten free recipes you can trust?