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We are committed to giving all Kiwis the opportunity to have their dinners, done better

We recognise the difficulty for households with different allergies and intolerances in choosing safe and suitable foods that meets their needs, and we know how important it is that they can be confident in their choices.

Our packing process

At My Food Bag our boxes are all packed on the same automated production line to maintain the quality and accuracy of our product. There are processes in place to minimise any risk of cross contamination between ingredients, and most ingredients are in their final sealed packaging. However, due to use of the same production line, we can’t guarantee that there will be no cross contamination of allergens and as a result we cannot claim to offer gluten, dairy, or nut free options.

Providing greater allergen detail in our recipes

To make choosing recipes to meet individual dietary needs easier, we have introduced a greater detail of allergen information on our website. Every recipe and each ingredient will have a ‘Contains’ statement for the following allergens:

  • Egg
  • Peanuts
  • Milk
  • Soy
  • Sesame
  • Lupin
  • Gluten (wheat, barley, oats, rye)
  • Wheat
  • Fish, Crustacea, Molluscs
  • Sulphites
  • Individual tree nuts (including almonds, brazil nuts, cashews, hazelnuts, macadamias, pecans, pine nuts, pistachios, walnuts)


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Pantry Staples

Remember anything with this symbol ^ is a Pantry Staple that you provide, so you can easily swap these to a more suitable option for your individual dietary needs. See a few ideas below to get you started!
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Frequently asked questions

Do you offer gluten-free, dairy-free or nut-free meals?

Although we do not offer certified gluten free, nut free or dairy free meals, our recipes can be tailored to suit your individual dietary needs. We clearly provide the allergens present in each recipe and every ingredient so that you're able to choose recipes and make substitutes as needed. In saying this, we always recommend referring to all product labels for the most up to date allergen information.

What does 'may contain traces’ mean?

Some food labels use ‘may contain traces’, 'may contain', or 'may be present' statements to indicate the possible unintended presence of allergens occurring during food manufacture, such as 'may contain milk'. This means that the manufacturer cannot be absolutely sure that the food hasn't come into contact with small amounts of the allergen during production, for example where a food item has been processed in a factory containing the allergen. You’ll find a ‘may contain traces’ statement on all of our recipes and on the label of some of the ingredients we provide. This is based on information provided by our suppliers, addressing possible cross-contamination risks to empower you to make informed choices, aligned with your individual dietary needs.

Are Bargain Box, Fresh Start and MADE meals allergy friendly?

As all our bags are packed on the same production line, we are not able to offer certified allergy friendly meals. However, all our recipes across our bags display detailed allergen information. When you click on the recipe you’re interested in all of the allergens in each recipe and ingredient will pop up for you! This means you can review the ingredients in each recipe before selecting and tailor your delivery to suit your dietary needs.

Do you offer vegetarian or vegan meals?

Our chefs create an amazing variety of delicious plant-based meals to cater to vegan, vegetarian and flexitarian foodies so you can make plants the centre of your plate. My Food Bag offers 8 different vegetarian and vegan recipes each week. Fresh Start and Bargain box also offer a selection of vegetarian and vegan meals each week.